When i had a bacteria virus planning to stay at home until it was healing because I was embarrassed of how it looked on my face. When i send in a video recording of mishnayos and tanya baal peh, Rabbi Moshe Reinitz noticed the scars on my face.
He encouraged me to come back to school and not to worry about how it looked.
He also took the time to call me and involve me in the class on zoom.
He also makes me feel like he really cares